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All requests must be approved in the request system by your department before they can be processed. You will be notified via email when your request has been approved and a work order has been created. Once complete you will receive an email letting you know the work order was completed. If you need to pick up a key you will receive an email with instructions on where and how to retrieve it.

Please allow 3-5 business days for all work orders to be processed.

If you need a new/replacement proximity card you can stop by the Public Safety office on any campus to have a new college ID made. This ID will function as your proximity card and all access you previously had will transfer to your new ID.

Campus Support

• Germantown: Please email the Germantown Facilities Help Desk or Call 240-567-7807 for additional information.
• Rockville: Please email the Rockville Facilities Help Desk or Call 240-567-5073 for additional information.
• Takoma Park/Silver Spring: Please email the Takoma Park/Silver Spring Facilities Help Desk or Call 240-567-1563 for additional information.
• Central Services: Rockville: Please email the Rockville Facilities Help Desk or Call 240-567-5073 for additional information.